1,100+ reviews · 7 sources

NordVPN reviews: what 1,100+ users say

NordVPN averages 4.6 across 2.1 million ratings on seven platforms. We pulled a snapshot of real reviews from Trustpilot, App Store, Google Play, Capterra, Firefox Add-ons, Chrome Web Store, and Best Buy so you can make an informed decision.

See NordVPN pricing
4.6
★★★★★
out of 5

Our verdict on NordVPN

Updated October 6, 2026

NordVPN rates between 4.1 and 4.7 on Trustpilot, Capterra, Best Buy, and both app stores. Its browser extensions rate 4.3 on Chrome and 3.7 on Firefox. People who travel or stream from abroad describe it as fast and easy to forget about, and many have kept it for years. The complaints are about money and stability. Renewals cost far more than the first term, some recent app updates broke connections, and support is chat only. Reviewers who asked for a refund a few days after the 30-day window were turned down. Experts rate it highly too: Forbes Advisor names it the best VPN for most individuals and small businesses (4.8, August 2026), and PCMag gives it an Editors' Choice (review updated April 2026).

Best for

Travelers, streamers, and households that want a fast VPN with scam and malware blocking in one app

Skip it if

You want phone support, month-to-month pricing that stays low, or a VPN you never have to pause for banking sites

Aggregate sentiment scores
Ease of use
9.2
Streaming
9
Speed
8.8
Connection reliability
7.4
Support
7
Billing and renewals
6.7
Praised for
Fast connections: reviewers on every platform say they barely notice a slowdown
Huge server list that makes it easy to appear at home while traveling
Streaming from abroad works for many long-time users, some for over 10 years
One-tap apps for phones, computers, Linux, and TVs, simple enough for non-technical family members
Ad, phishing, and malware blocking plus dark web alerts that reviewers say they use
Live chat agents get named and thanked for fixing problems quickly
Criticisms
Renewal prices run well above the intro deal, and refunds stop at 30 days
App updates have caused disconnects and reconnect loops, mostly on mobile
Banking, shopping, and some app logins block VPN traffic, so users pause it
No phone support, and the AI chat comes before a human
Prompts to buy other Nord products inside a paid app
The 3-day Google Play trial bills a full year unless you cancel in time

Best for: Travelers, streamers, and households that want a fast VPN with scam and malware blocking in one app

Plans from $3.49/mo on a 2-year term

See NordVPN pricing

All 1130 NordVPN reviews

CT
Cameron T.
IT Service Desk Analyst · 2026-03-03
Capterra
★★★★★

The Best VPN There Is!

My overall experience with NordVPN has been outstanding. I am astonished by how well developed of a VPN it is, while also being very user friendly and easy to navigate. The connection speed is instant and I've never had a problem connecting to any country in the world, especially the lesser known countries for example countries in Africa. A great product I wholeheartedly recommend. Pros: I love that NordVPN is so accessible in many different countries, and within larger countries you can select a more specific city to connect to which makes it a very detailed VPN. The user interface is very user friendly and allows you to navigate the world map and select which country you'd like to connect to, and when you click "connect" the performance is great and the connectivity speed is instant. Once connected it will assign you a anonymised IP address which is great for anonymity. Cons: I would say the thing I like the least about NordVPN is the high renewal prices for the VPN, especially if you have signed up using a sign up discounted incentive previously. This price hike can be hard to stomach, but I cannot fault NordVPN at all, it has no learning curve and is very user friendly, allowing you to protect yourself online.

Read the original on Capterra
ServersEase of use
MR
Mike R.
US · 2026-09-21
Trustpilot
★★★★★

Ethical handling of subscription renewal

When traveling a couple of years ago, Nord VPN was indispensable for connecting to various hotel wifi and other things securely. I haven't used it and my renewal was coming up. What impressed me extra and lead me to write this review was them notifying me of a forgotten upcoming renewal after my last 27 month payment was running out. The site made it easy to cancel the renewal too, without dark UI patterns or making me contact support. So they get extra points for that. Next time I need it, I will go with Nord again.

Read the original on Trustpilot
RenewalBilling
S
Sam
NL · 2026-09-30
Trustpilot
★★★★★

A quality VPN service provider

I remember subscribing to NordVPN for a month to watch WC2026. Then, stayed with them. My first time trying a VPN, and after thorough research post-WC, I decided to stay with them. Fast connectivity, almost all countries are covered, and it is quite reliable. I was indeed concerned about the three things I noted, and I feel satisfied with each of them so far. Not sure about their customer service as I didn't need to reach out to them. That also speaks about the quality of the VPN. Based on the experience so far, I'll certainly recommend it.

Read the original on Trustpilot
StreamingSpeed
C
ContactJay
US · 2026-08-29
App Store
★★★★★

A solid VPN

I've been using NordVPN for over a year and have had a great experience with it. I've used it while traveling throughout Europe and Asia, and even on cruise ships, and it has performed reliably. Overall, it's a solid and dependable product. Occasionally, I've encountered a few websites that won't open while NordVPN is enabled. In those cases, I simply pause the VPN, access the site, and then immediately re-enable it. Once you know which sites don't work well with a VPN, it's really not a big deal. Overall, I've been very satisfied with NordVPN and would definitely recommend it.

Read the original on App Store
TravelReliability
LO
Lois O.
Copywriter · 2024-10-01
Capterra
★★★★★

Most robust VPN out there - but watch out for pricing

Overall it's the superior VPN provider so despite its drawbacks it's the best of the bunch. I've used it in the UK, Mauritius, Thailand, Egypt, Australia, and a few other countries and it's always worked well. Pros: It's reliable, it doesn't randomly disconnect, and you have control over the countries and servers you can choose. It also doesn't seem to affect internet speed and seems to be the only VPN that reliably works with online streaming services. Works well on both mobile and desktop. Cons: It's a bit more expensive than other providers and if you don't check your plan they increase it without asking... Also my desktop app seems to want to restart every other time I open the laptop which I don't think is normal or it's at least inconvenient.

Read the original on Capterra
StreamingTravelPricing
GD
Godspower Daniel
2026-07-10
Google Play
★★★★★

If your main goal is streaming and travel, it is incredibly tough to beat. It is one of the few VPNs that can consistently outsmart Netflix and Amazon Prime's VPN blockers without requiring you to constantly switch servers. If you frequently use public Wi-Fi at coffee shops or airports, its connection speeds are so fast (thanks to its NordLynx protocol) that you genuinely forget it is running in the background. It is an excellent "set-and-forget" tool for the average user.

Read the original on Google Play
StreamingTravel
U
UnclePicky
CA · 2026-06-04
App Store
★★★★★

VPN Bliss

I switched to Nord from another VPN provider that I was having quite regular problems with, in terms of connection to Mac OS - and they appeared to me as though they were tracking and monitoring my activity. It was time to jump ship and after considering all the differences and benefits of other VPN service providers I landed on Nord. I like that they are based in Panama and not prone to reactionary politics AND they DON’T keep logs. Nord’s servers are EVERYWHERE and connections are automatic, secure and trouble free. It’s more expensive but well worth it. First day of use Nord security told me my client info at Under Armor had been compromised in a massive hack and that sealed the deal. I have Nord on all 4 of my devices now and life is a good deal simpler.

Read the original on App Store
SwitchedServersDark Web Monitor
OS
Old Slow horse
GB · 2026-01-23
App Store
★★★★★

Delighted with NordVPN

I took a two-year “Plus” plan with NordVPN, with a dedicated IP. My experience, I’m in the UK and use NordVPN on an iPhone, iPad, Apple TV, and smart TV up to now. The dedicated IP address I use solely on a device that I would use for banking and other institutions, and I use a random IP for all other activities on my devices. I connect to my banking app without issue whilst protected by the VPN. The App’s downloaded & installed without issue, and very easy to set up. I have left the VPN active on all my devices form the day I purchased it with out issue. The VPN works, on all my devices on my WiFi network (I choose NOT to add the WiFi to trusted) and cellular/mobile network all works with out issue, in fact I forget I’m connected to a VPN. And yes I can watch Netflix and other TV service content from other countries, by choosing an IP in the desired country. I’m delighted with NordVPN.

Read the original on App Store
Dedicated IPDevices
EF
Emily F.
Branch Manager · 2025-03-28
Capterra
★★★★★

NordVPN - a good VPN

I did not used many VPN services but NordVPN was the best between all that I used. There are many locations, fast connections and easy to install and use app. Pros: I moved to NordVPN after I tried it as a trial and saw how fast are the connection when used. There are many locations to choose from and all are very fast when browsing. I can use the on every device as is available for PC and smartphones as well. Also, I found Dark Web Monitor feature very helpful in keeping my passwords secure and away from hackers. Cons: The limit of 10 devices is not the greatest but understandable.

Read the original on Capterra
Dark Web MonitorSpeed
NC
NordVPN Customer
US · 2026-10-06
Trustpilot
★★★★★

Connectivity support actually found the root cause

I was having an OpenVPN authentication issue that initially looked like a problem with my service credentials. After some back-and-forth with first-line support, I was transferred to the Connectivity team. César quickly recognized that the server I was connecting to was a non-standard NordVPN server that my manual service credentials were not authorized to use. He provided several standard U.S. servers to test, and the first one connected successfully with the same credentials. He also explained where to find the standard server recommendations in my Nord account. I appreciated that he identified the actual cause instead of continuing to have me regenerate credentials or repeat troubleshooting steps.

Read the original on Trustpilot
Support
JB
JP B
2025-11-28
Chrome Web Store
★★★★★

I’m super happy with how smoothly NordVPN works on my devices — I run it on my Windows 11 desktop, a few tablets, and my phone, and it’s never given me any trouble. Installing the app was a breeze: I signed up, bought a dedicated IP, logged in — and it just worked. The interface is clean and intuitive, and jumping between servers or tweaking settings feels natural and easy. Getting a dedicated IP has made a noticeable difference: I now enjoy stable connections with fewer annoying CAPTCHA pro... Show more

Read the original on Chrome Web Store
ReliabilityEase of useDedicated IP
B
Billie
2025-01-08
Firefox Add-ons
★★★★★

I'm getting almost my full internet speed with this extension ill even say for some reason its a tad faster then the desktop app I'm getting 640mbps out of 660 and that is amazing I've been using nordvpn for at least 2 years going on 3 don't plant to change anytime soon I've used other vpns like expressvpn but nordvpn seem to run smother for me and what i use my vpn for witch is streaming movies and downloading and it works flawlessly and if there was any issues to pop up they have always been excellent support hands down my go to recommendation for a vpn

Read the original on Firefox Add-ons
SpeedStreamingSupport

What NordVPN actually does differently

Antivirus inside the VPN app

Complete and Prime add malware scanning of downloads and ad and tracker blocking to the VPN app, on top of the phishing and fake-shop blocking every plan gets. The scanning and ad blocking work on desktop only. AV-Comparatives certified the anti-phishing protection in its 2026 test (96% of phishing sites blocked, no false alarms).

No-logs policy reviewed six times

PwC Switzerland checked the policy in 2018 and 2020, and Deloitte in 2022, 2023, 2024, and 2025. Servers run from RAM, so a server that powers off keeps no data.

Meshnet, free private networking

Connect your own devices and friends' devices in an encrypted mesh for file sharing, remote access, or LAN games. It costs nothing, even without a VPN plan.

Built for restrictive networks

Obfuscated servers hide that you're using a VPN, and the NordWhisper protocol is designed to get through when OpenVPN and WireGuard are blocked.

Specialty servers and a dedicated IP option

Double VPN routes traffic through two servers, Onion Over VPN adds Tor, and a dedicated IP add-on gives you an address nobody else uses, for allowlists and fewer CAPTCHAs.

Who NordVPN is for

Travelers and remote workers on hotel, airport, and cafe Wi-Fi

Public networks they don't control, plus shows and sites at home that stop working abroad.

Basic is enough here, and reviewers use it to keep watching home TV abroad. It runs on up to 10 devices with 7,300+ servers in 150 countries, and the kill switch stops traffic if the connection drops.

People on networks that block VPNs

School, office, and hotel firewalls, or countries that restrict VPN traffic, cut ordinary VPN connections off.

Every plan includes obfuscated servers and NordWhisper, NordVPN's protocol built for restrictive networks. Results vary by network.

Families who want scam and malware protection without a separate antivirus

Phishing links, fake shops, scam calls, and infected downloads, often aimed at less technical relatives.

Complete adds the next-gen antivirus (malware scanning and ad blocking on desktop), call protection, and scam-text warnings on Android.

US residents worried about identity theft after a data breach

Leaked emails, card numbers, and SSNs that can turn into fraud before anyone notices.

Complete monitors the dark web for those details and flags odd US bank transactions; Prime adds credit monitoring and up to $1M identity theft insurance (not available in New York).

Gamers and people who need their own devices from anywhere

Reaching a home PC, sharing files directly, or running a LAN game across the internet.

Meshnet links up to 10 of your devices and 50 external ones in a private encrypted network, and it is free with or without a subscription.

Ready to try it yourself?

Try NordVPN with a 30-day refund window

Plans from $3.49/mo on a 2-year term · 30-day money-back guarantee

See NordVPN pricing
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NordVPN FAQ

Is NordVPN worth it?+

For most reviewers, yes. Across 2.1 million ratings it averages 4.6, and the most common praise is speed, the server list, and streaming while traveling. It is worth it on a 1- or 2-year plan; the monthly plan costs $14.99, and renewals cost more than the first term. Check the renewal price before you buy.

Is NordVPN free?+

No. There is no free plan. New customers in some countries get a 7-day free trial on 1- and 2-year Prime plans, but it needs a card or PayPal and bills automatically unless you cancel. Google Play runs its own 3-day trial. Meshnet, the device-to-device network, is free without a subscription. Every plan bought directly has a 30-day money-back guarantee.

Is NordVPN safe and legit?+

Yes, it is a legitimate service with a long audit record. NordVPN is sold by nordvpn S.A., a Panama company owned by Nord Security, which is headquartered in Lithuania and also owns Surfshark. Its no-logs policy has passed six independent assurance reviews (PwC in 2018 and 2020, Deloitte from 2022 to 2025), Cure53 found no critical flaws in its 2025 security audit, and it holds the VPN Trust Initiative's Trust Seal. Forbes Advisor and PCMag both rank it among the best VPNs.

What are the biggest complaints about NordVPN?+

The same four come up again and again: renewal charges much higher than the intro price, refunds refused after 30 days, connection drops after app updates (mostly on phones), and sites like banks that block VPN traffic. Some also dislike in-app prompts for other Nord products and the lack of phone support.

How do I cancel NordVPN and get a refund?+

Turn off auto-renewal in your Nord Account under Billing; you keep access until the term ends. For a refund, contact support within 30 days of buying. App Store, Google Play, and Amazon purchases are refunded by those stores, not NordVPN.

Does NordVPN work for streaming?+

Many reviewers use it to watch home TV abroad and say it works, including one who has streamed overseas services with it for over 10 years. Others report blocked streams or evening buffering, so use the 30-day refund window to test your services.

How many devices can I use NordVPN on?+

Up to 10 at once on one account, on every plan. Apps cover Windows, macOS, Linux, Android, iOS, Android TV, Apple TV, and Fire TV, plus browser extensions for Chrome, Firefox, and Edge.

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